Help & FAQs

Questions, answered

Everything you need to know about finding care, booking sitters, and how Nestling works.

Getting started

How do I find a sitter?

Browse verified sitters on the Find a Sitter page, or send a quick request through Book a Sitter, and we'll match you with caring sitters who fit your family's needs.

How quickly can I book care?

Can I request the same sitter again?

How do I find a sitter?

Browse verified sitters on the Find a Sitter page, or send a quick request through Book a Sitter, and we'll match you with caring sitters who fit your family's needs.

How quickly can I book care?

Can I request the same sitter again?

Safety & trust

How are sitters vetted?

Are reviews from real families?

What if I have a concern during a booking?

How are sitters vetted?

Are reviews from real families?

What if I have a concern during a booking?

Pricing & payment

Are there any hidden fees?

How does payment work?

Can I change my plan later?

Are there any hidden fees?

How does payment work?

Can I change my plan later?

For sitters

How do I become a sitter?

Can I set my own rate and hours?

What do I need to apply?

How do I become a sitter?

Can I set my own rate and hours?

What do I need to apply?